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    15 July 2015

    Home>Services>Quick Links>Emergency Contacts

    Telephone Hotlines & Helplines

    While visiting a new country, one may come face to face with situations requiring assistance. It always helps to keep a note of the telephone hotlines & helplines valid in the country.
    Be it a call for medical help or the police, keeping a list of emergency phone numbers is a good idea.
    Here we provide you with a list of important emergency phone numbers in China that can prove to be of great help during exigencies.
    Listed below are telephone hotlines & helplines in Hunan that can be quite useful.
    ① Hotlines for Public Services
    Legal Service  12348
    Tourism Services 12301
    Provident Fund 12329
    Health Services 12320
    Labor and Social Security 12333
    Postal Service 11185
    Post Code Inquiry  184 
    Railway Station 12306
    Telecom Customer Service 10000
    Unicom Customer Service 10010
    Mobile Customer Service 10086
    China Construction Bank 95533
    Bank of China 95566
    Industrial and Commercial Bank of China 95588
    Agricultural Bank of China 95599
    Postal Savings Bank 95580
    Traffic Service 96196
    Meteorological Service 12121
    Highway Customer Service 96777
    Employees’ Aid 12351
    Taxation Service 12366
    Cable Television 96296
    ② Emergency Numbers and Helplines
    Convenience Service Center 12345
    Public Security 110
    Changsha Police QR Code:
    Firefighting   119
    Emergency Medical Aid 120
    Telephone Directory 141
    Red Cross Emergency Medical Aid 999
    Lift Emergency Rescue 96333
    Forest Firefighting 95119
    Maritime Search and Rescue 12395
    Road Traffic Accident 122 /Traffic Police
    Electric Power Customer Service 95598
    Police Short-message Alarm 12110

    ③ Hotlines for Complaint and Reporting
    Consumer Rights and Interests Protection 12315
    Price Supervision 12358
    Environmental Incidents 12369
    Quality Supervision 12365
    Employee Rights and Interests Protection 12333
    Bus Service 84127641
    Tourism Incidents 12301
    Rights and Interests Protection in Postal Sector 12305
    Food and Drug Security Incidents 12331
    Incidents in Cultural Sector 12318
    Chinese source:hunan.gov.cn